| Information about our Organisation and Web site Modern information and communication technologies play a fundamental role in the activities of an organisation like Green Green Home. We are based in the UK. Our principal activity is: Online and direct retail of natural home accessories This privacy policy covers Green Green Home and its web site. | Organisation Name: | Green Green Home | | Address: | 6 Huntingfield Road, Meopham | | City | Gravesend | | Country: | UK | | Controller: | Rob and Sarah Gilby (owners) | | Web Sites(s): | www.greengreenhome.co.uk | The purpose of our privacy policy statement is to inform our customers as to exactly how we use information that is collected relating to our customers and which they provide to us each time they visit our site to simply browse, make a purchase or register as a friend of Green Green Home. The publishing of this statement is in accordance with the relevant sections of the Data Protection Act which governs online retail. We use the information you give us to process your orders to ensure and provide trouble-free and secure online shopping, and to communicate with you on any matter relating to your order. We do not send your personal information to any external customer services agencies. The services and links of our Web site Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others. Automatic Collection of Information Each time you visit the Green Green Home website, certain pieces of general information are collected which we then use to fulfil our contract with you and compile statistics for the purposes of: - processing orders;
- ongoing technical administration and updating of our Web site;
- customer administration;
- improved website access for our customers; and
- with your consent, notifying you of special offers or new products from Green Green Home that may interest you unless you inform us otherwise. We do not send random marketing emails to personal email addresses.
This information does not allow us to identify you to us or to third parties. Cookies Our website uses cookies which allows us to provide you with a customised online experience with Green Green Home. A cookie is a small computer file that our website can send to your internet browser which then stores it on your computer system. Cookies can allow our website to remember you each time you return to our site. They can also enable us to recommend certain products that may interest you based on your shopping history. This serves to provide you with a personalised online shopping experience. Cookies also allows Green Green Home to compile statistics on our website use such as log our most popular pages or most popular special offers etc. This enables us to consistently provide our customers with a fresh up-to-date website. Most internet browsers (e.g. Internet Explorer, Netscape, Mozilla etc.) are set to automatically accept cookies. However, you have the option to turn them off or for your computer to notify you each time a cookie is sent to you such that you can decide to accept or reject them. If you do turn the cookies off, you will still be able to use the Website. Data Collection and Purpose Specification We collect the personal data that you may volunteer whilst surfing our web pages or purchasing products online from Green Green Home. When you place an order with us, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to fulfil our agreement with you (i.e. the order). We also ask for a minimum of one telephone number which, when the need may arise, will enable us to contact you regarding your order (e.g. delivery delay, stock information etc.). When you place orders or access your account information, the secure server software (SSL) encrypts all your personal information you input before it is sent to our computers. This data comprises: - personal data (such as name and contact details)
- customer identifiers (such as credit card details, Web site password)
In accordance with Data Protection legislation, we have implemented security policies and technical measures to protect the personal data that we have under our control from: - unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
All Green Green Home employees who are associated with the processing of personal data at our company are obliged to respect the confidentiality of our visitors' personal data. We will not disclose your personal data to institutions and/or authorities except if required by law or other regulation. Should you choose to register with Green Green Home either before or following a purchase, we may use the information we collect from you to occasionally notify you about our special offers, publication of our online newsletter, changes to our Web site and any new services offered by Green Green Home only and otherwise in accordance with our notification at the Information Commissioner's website. You reserve the right to opt out by either ticking the appropriate box during the registration process or by emailing us at info@greengreenhome.co.uk to let us know that you are not interested in receiving these notifications. The customer has the right to opt-out from receiving electronic direct marketing. The data you supply during registration will be used in accordance with this privacy policy. We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations. If the Green Green Home business is sold or integrated with another business, it should be noted that the customers' details may be disclosed to advisers and prospective purchasers and/or partners and their advisers, and to the new owners of the business. Our web site contains links to external web sites whose running is outside the control of Green Green Home and will not be covered by this Privacy Policy. Should you use these links from www.greengreenhome.co.uk these external websites may use your personal information (by means of their own cookies etc,)in line with their own privacy policy. Green Green Home cannot accept liability for the way these external websites use your personal information they may collect. You should check the privacy statements of such sites to find out what use will be made of your data. By submitting personal data manually or in electronic form to this web site, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described in this privacy policy. Access to the personal data we may hold about you You reserve the right to request a written copy of your personal data held by Green Green Home. You can ask us for this by: - sending postal mail to our main address (Green Green Home, 6 Huntingfield Road, Meopham, Kent, DA13 0EZ); or
- by sending an email request to info@greengreenhome.co.uk
We do not reserve the right to refuse to provide you with a copy of your personal data. In each case, we will provide you with a written copy of the information within a week of a written request by postal letter although we will insist on proof of your identity before we release this information. We will provide the information without any charge. Our Rights Green Green Home reserves the right to modify or withdraw this website, or any part thereof, with or without notice. Green Green Home reserves the right to change the conditions in this Privacy Policy. Should this occur we will inform all users of the site via an update notice which will be clearly marked on the website. It is the responsibility of the visitor/customer to read and be able to agree with all the conditions set out in the updated privacy statement and in our standard terms and conditions. Customer Privacy Support If you have an enquiry or concern about our privacy policy, please contact us by writing to Rob Gilby at Green Green Home, Green Green Home, 6 Huntingfield Road, Meopham, Kent, DA13 0EZ or email us at info@greengreenhome.co.uk. Thank you. The Green Green Home Team | 
